In chapter 4, the case study entitled, Amazon and Google lead way on virtual assistant dealmaking at CES. After reading this case study, conduct a 2-3 page reflection paper addressing the following discussion questions:
1) What type of customer information will AI platforms be able to gather?
2) What methods are currently used to gather this type of information?
3) What stages should companies follow when conducting market research?
Reflection papers should be in APA format, Times New Roman, double spaced, in 12PT FONT. A title page and the reference page are required but do not count towards the 2-3 page minimum.
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