Activity 4

Read the Case “The Home Improvement Project” at the end of  Chapter 4 and respond to the following questions in 500 words :Lukas Nelson and his wife Anne and their three daughters had been living in their house for over five years when they decided it was time to make some modest improvements. One area they both agreed needed an upgrade was the bath tub. Their current house had one standard shower bathtub combination. Lukas was 6 feet four, and could barely squeeze into it. In fact, he had taken only one bath since they moved in. He and Anne both missed soaking in the older, deep bath tubs they enjoyed when they lived back East.(Rest of case not shown due to length.)

1. What factors and forces contributed to scope creep in this case?
2. Is this an example of good or bad scope creep? Explain.
3. How could scope creep been better managed by the Nelsons?

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